ProServe represents itself to your patients as your “Billing Department”, the most effective relationship for collecting your fees. Your patients will always be treated with courtesy and respect. Our on-line system ensures that all charges, payments, adjustments and messages are immediately reflected on the individual accounts. Listed below are a few of the many procedures and benefits provided by ProServe.

  • Verification of accuracy of reimbursement from Insurance Carriers, Governmental agencies, and managed care organizations is performed.
  • Interface occurs with Hospital Administration/Medical Records Personnel to obtain the proper information for the most effective and accurate billing.
  • Medical services are continuously analyzed to ensure proper coding, documentation, and pricing.

Scope of Services

  • Pick up delivery service.
  • Information and data capture, including computer interfacing, if applicable.
  • Insurance processing via electronic submission or hardcopy filing of claims.
  • Complete audit for errors prior to transmission of claims.
  • Insurance claim submission to secondary providers.
  • Insurance claim status follow-up after 14 days.
  • Patient billing, delinquency follow-up/in-house collection services.
  • Cash receipts, payment posting, bank deposits and ledger maintenance.
  • Reporting that provides timely operational information for making management decisions.
  • Reports are unlimited and will be designed to fit your practices needs.
  • Practice Management Services including, but not limited to, employee management and training; development of Office Policies and Procedures; performance of operating expense review, among various other duties associated with management of an efficient medical practice.